What you can apply for
Transformer
Installation
Feeder
Construction
Equipment
Relocation
How it works
1
Log on
Sign in to the Self Services portal. New users can register with their email in a few minutes.
2
Fill the form
Add project details and upload your supporting documents.
3
Submit
Review and submit your request. You'll get a reference number.
4
Notified
Status updates land in your email. Track everything from your profile.
What you’ll need to upload
- Letter of authorisation from the client, authorising the contractor to carry out the project on their behalf
- Valid ID card of the customer
- Property ownership document for the location where the transformer is to be installed
Frequently asked questions (FAQs)
What is NECR?
The New Equipment Connection Request (NECR) is a web portal that automates the processes by which applicants submit their requests for new transformer installations and commissioning.
What is the target of the NECR?
NECR aims to close the gaps in the onboarding process of Key Customer Group clients.
How many applications can I submit?
Applicants can only submit one application for a given project.
Do I need to visit an office?
No. Applicants no longer need to submit written applications or any paper documents for new connection requests to Eko Power offices. Everything is done online.
What happens after I submit my application?
Upon validation of the online application, the details will be forwarded to the responsible Project Manager who will contact the customer for installation in accordance with the specified plan. Please note your reference/application number for tracking.
Who is the applicant?
Whether you are applying directly or on behalf of a client, the applicant is the prospective customer (the owner) that will use the equipment at the proposed location. The applicant is the Eko Power prospective customer that will receive the bill for the energy delivered to the equipment upon commissioning.
Can I fill my details as the applicant?
Yes, if you are the owner of the equipment and/or property at which the equipment is to be installed. The details will be registered with Eko Power for billing and other electricity-related business only.
Can I fill my details as a contractor in place of the applicant?
No. Fill the details of your client only. Contractor's details should be provided on the licensed contractor section only.
Can I select more than one piece of electricity equipment?
Yes.
What is evidence of authority and why do I need it?
It is used to confirm that the services of the contractor have been employed to carry out this project on behalf of the applicant.